• Print out our order form.
• You can order by:
  • Calling 718-852-ROIR (7647)
  • Faxing your order form to 718-852-7657
  • Snail mailing your order form to
                ROIR
                Attn: Mailorder
                PO Box 150-460
                Van Brunt Station
                Brooklyn, NY 11215
    
    
• You can also call/fax/mail in to request a paper copy of the catalog!
  
• We accept checks, money orders, bank draft or international money orders in US Funds made payable to ROIR.
• We also accept MasterCard and Visa but please note there is a $25.00 minimum order.
• Please clearly mark item quantities, colors and sizes.
• An 8.375 % sales tax is applied to all orders from New York State.

• Email catalog@roir-usa.com ASAP! If your order hasn't been shipped yet, we can make the changes. If it has already been shipped, unfortunately we cannot change any part of your order. You will have to make an exchange.

• Our web store is powered by PayPal.
• We accept PayPal, MasterCard, Visa, Amex & Discover (online only - if you wanna mail order by any other means, we only accept MasterCard and Visa and there is a $25.00 minimum).
• You can also pay in US funds by check, money order, bank draft or international money order made payable to ROIR.

• An 8.875 % sales tax is applied to all orders from New York State.

• We ship mail orders on Thursdays via USPS Media Mail or UPS Ground.
• An 8.875 % sales tax is applied to all orders from New York State.
  
  *FREE Shipping Terms & Conditions:
  - Applies to orders shipped economy to US addresses only. Priority shipping is an additional $5.
  

• We do ship internationally but payment must be in US funds. We ship all international orders USPS First Class Economy.

International Shipping:


Weight (oz)	Shipping (US$)		We calculate international shipping by weight. 1 CD, DVD, cassette or 7" 5.0 oz 1 shirt 14.0 oz 1 LP 17.0 oz 1 Hoodie 20.0 oz Please note that Double CDs count as 2 CDs Double LPs count as 2 LPs . Any international orders above 35 oz will be charged actual shipping rates. Please email catalog@roir-usa.com for a shipping estimate.
up to 8.0	$8.00
8.1 to 11.0	$11.00
11.1 to 19.0	$15.00
19.1 to 35.0	$22.00
35.1 & above	contact us

Regular tees   S M L XL 2X 3X Width 18" 20" 22" 24" 26" 28" Length 28" 29" 30" 31" 32" 33" Fitted shirt and hoodie sizes run smaller than regular shirts. If you prefer loose fitting shirts, please order one size up from your normal size. All measurements are approximate and a tolerance of +/- 1" is acceptable.

• We only accept returns on damaged, defective or incorrectly shipped items. We will resend your order. We do not give credit or refunds.
• If you have damaged, defective or incorrectly shipped merchandise, please contact us by email within 15 days of day of shipment.
• Please include in your email:
  • Your name
  • Your address
  • Your email address
  • Your phone number
  • What you ordered
  • Reason for return
• If your return is approved, we will issue you a Return Authorization Number. Please keep this number.
• Original shipping & handling fees cannot be returned. You will be issued store credit for return shipping costs.
• Pack your items in a sturdy package. Enclose a copy of the original invoice with your Return Authorization Number written clearly on it. Also mark the outside of your package with the Return Authorization Number.

• We can only exchange unopened items. You must contact us by email within 15 days of day of shipment.
• Please include in your email:
  • Your name
  • Your address
  • Your email address
  • Your phone number
  • What you orginally ordered
  • What you want to exchange it for
• If your exchange is approved, we will issue you a Exchange Authorization Number. Please keep this number.
• Original shipping & handling fees cannot be returned. You will be responsible for return shipping costs.
• Pack your items in a sturdy package. Enclose a copy of the original invoice with your Exchange Authorization Number written clearly on it. Also mark the outside of your package with the Exchange Authorization Number.